sales@adtech.co.uk
Would you like to join our team? We’re an independent UK plastics manufacturer and we’re hiring a customer service administrator at our offices in Stroud, Gloucestershire.
Customer service administrator role
The customer service administrator role is well suited to people who have a passion for providing great customer service, work well as part of a team and have strong written and verbal communication skills. We are looking for a reliable, trustworthy, enthusiastic and capable individual who can enhance our small customer service team.
Main duties and responsibilities include:
- Daily sales order entry
- Despatching orders on the system
- Arranging carriers in the UK and abroad
- Handling incoming and outbound post
- Answering the telephone and relaying information to the customer service team
- Assisting with customer queries, such as order progression and proof of delivery
- Raising sales invoices
- General administration duties
Hours: 37.5 hours per week. Monday to Friday 8.30am to 5.00pm with a 30-minute lunch break, Friday 8.30am to 2.00pm
Holiday entitlement: 30 days, inclusive of statutory public holidays recognised in England
Benefits
- Pension which can be contributed to via salary sacrifice scheme if preferred
- Free on-site car parking
- Free refreshments
- Company Health Scheme after 1 years continuous service
